1. Overview

These Terms and Conditions govern the use of Kayzpopz Boutique Bakery ("Kayzpopz", "we", "us", or "our") website and services. By placing an order or using this website, you agree to these terms.
 
2. Products and Services

Kayzpopz provides custom edible image printing services, including but not limited to edible cake toppers, cupcake toppers, logo prints, and pre-cut edible images.
All products are custom-made based on customer-submitted designs.
 
3. Order Accuracy and Responsibility

Customers are responsible for:
Uploading correct, high-resolution images
Ensuring sizing, spelling, and design details are accurate
Reviewing all order details before purchase
Kayzpopz is not responsible for errors in customer-submitted files.
 
4. Color Variations

Due to differences between digital screens and edible printing processes:
Colors may appear slightly different when printed
Dark or heavily saturated designs may show minor imperfections such as faint roller lines
By ordering, you acknowledge and accept these variations.
 
5. Custom Orders – No Refund Policy

All edible image products are custom-made and therefore:
All sales are final
No refunds or exchanges are provided once an order is processed
Exceptions may be made only in cases of proven production defects.
 
6. Turnaround Times

Turnaround times are estimates and may vary depending on:
Order volume
Complexity
Equipment or supply issues
Kayzpopz is not liable for delays beyond our control.
 
7. Pickup, Delivery, and Shipping

Customers are responsible for selecting the correct fulfillment option.
Kayzpopz is not responsible for:
Delays caused by couriers
Damage during shipping
Improper storage after pickup or delivery
 
8. Storage and Handling

Edible images are sensitive products. Customers are responsible for proper storage and handling after receiving their order.
Kayzpopz is not responsible for damage caused by:
Heat or humidity
Improper storage
Mishandling after delivery or pickup
 
9. Copyright and Image Use

By uploading images, you confirm that:
You have the legal right to use the image
The image does not violate copyright, trademark, or intellectual property laws
Kayzpopz is not liable for unauthorized use of copyrighted materials submitted by customers.
 
10. Right to Refuse Service

Kayzpopz reserves the right to refuse any order that:
Contains offensive, illegal, or inappropriate content
Violates intellectual property laws
 
11. Limitation of Liability

Kayzpopz is not liable for:
Indirect, incidental, or consequential damages
Customer dissatisfaction due to subjective preferences
Errors in customer-submitted filesTotal liability is limited to the amount paid for the product.
 
12. Website Use

You agree not to misuse this website or engage in any activity that may harm its functionality or security.
 
13. Changes to Terms

Kayzpopz reserves the right to update these Terms and Conditions at any time without prior notice.
 
14. Contact Information

For questions regarding these Terms and Conditions, please contact Kayzpopz through the website contact page.
15. Governing Law

These Terms and Conditions are governed by the laws of Ontario, Canada.