Privacy Policy
Effective Date: March 23, 2026
Kayzpopz Boutique Bakery (“Kayzpopz,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, submit a form, upload artwork, or otherwise interact with our services.
By using this website or placing an order, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, submit a form, contact us, or upload files, we may collect:
Your name
Email address
Phone number
Billing address
Delivery or pickup details
Order details
Uploaded images, logos, designs, or artwork
Any information you include in messages or form submissions
Payment Information
Payments may be processed through third-party payment providers. We do not store your full credit card or payment card details on our own systems unless expressly stated otherwise through our website platform.
Technical Information
When you use our website, certain information may be collected automatically, such as:
IP address
Browser type
Device type
Pages visited
Time spent on the site
Referral source
Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
Process and fulfill orders
Communicate with you about your order or inquiry
Provide edible image printing and related services
Match uploaded artwork to your purchase
Arrange pickup, delivery, or shipping
Improve our website, products, and customer experience
Respond to questions, complaints, or requests
Send important transactional emails or updates
Detect fraud, misuse, or security issues
Comply with legal and regulatory obligations
We may also use non-identifying data for analytics, service improvements, and business operations.
3. Uploaded Artwork and Customer Content
When you upload images, logos, photos, or designs to us:
You confirm that you have the legal right or permission to use and submit that content
You acknowledge that we may use the uploaded content for the purpose of processing, printing, preparing, and fulfilling your order
We are not responsible for customer-submitted files that infringe copyright, trademark, or other intellectual property rights
We may retain submitted files for order reference, customer service, reprints, internal records, or dispute resolution unless otherwise required by law.
4. Cookies and Website Tracking
Our website may use cookies, pixels, and similar tracking technologies to:
Help the site function properly
Improve website performance
Understand visitor behavior
Support analytics and marketing efforts
You can usually control cookies through your browser settings. Disabling cookies may affect how parts of the website function.
5. How We Share Information
We do not sell your personal information.
We may share your information only when necessary with trusted third parties, such as:
Website hosting and ecommerce providers
Payment processors
Delivery, shipping, or courier services
Form and file-upload providers
Analytics or marketing service providers
Legal, regulatory, or law enforcement authorities where required
These third parties may access information only as needed to perform services related to our business operations.
6. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no website, platform, email transmission, or storage system can be guaranteed to be completely secure.
By using our website, you acknowledge that you provide information at your own risk to the extent permitted by law.
7. Retention of Information
We may retain your information for as long as reasonably necessary to:
Fulfill your order
Maintain business and tax records
Resolve disputes
Enforce our policies
Meet legal and regulatory obligations
Uploaded artwork, messages, and order records may be stored for future reference unless deletion is required by law or specifically requested and applicable.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.
To make a privacy-related request, contact us through our website contact page or business contact information listed on the site. We may need to verify your identity before processing certain requests.
9. Third-Party Services and Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy, security, or content practices of third parties. Your use of those services is subject to their own terms and privacy policies.
10. Children’s Privacy
Our website and services are not intended for young children to use independently. We do not knowingly collect personal information from children in violation of applicable law.
11. International Visitors
If you access our website from outside Ontario or Canada, your information may be processed and stored in jurisdictions where our website providers, service providers, or platforms operate. By using our site, you understand that your information may be transferred to and processed in those locations.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time without prior notice. Any updates will be posted on this page with the revised effective date. Continued use of the website after changes are posted means you accept the updated Privacy Policy.
13. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact Kayzpopz through the website contact page.
14. Governing Law
This Privacy Policy is governed by the laws of Ontario, Canada, to the extent applicable.